/ built for clinics
clinics: reception cannot answer every call.
Missed calls, no shows and gaps in the book cost clinics real money. We build AI agents that answer, book, remind and recall for Australian dental, allied health and medical practices.
a full waiting room means a ringing phone nobody answers.
Reception is checking someone in, taking a payment and answering a question at the same time. The phone rings out. That caller does not leave a message, they ring the clinic down the road. Meanwhile a cancellation this afternoon leaves a chair empty that someone on your waitlist would have taken in a heartbeat.
an empty chair
cannot be sold back later
most no shows
are preventable
/ what we automate for clinics
the jobs
nobody gets to.
01
overflow calls answered
When reception is busy or the clinic is closed, calls are still answered, triaged and booked instead of ringing out.
02
no shows reduced
Confirmations and reminders at the intervals that actually work, with easy rescheduling so a clash becomes a moved appointment rather than an empty slot.
03
cancellations refilled
A cancellation goes straight to the waitlist and the first person to accept takes the slot, often within minutes.
04
recalls that actually run
Six month check ups, review appointments, treatment plans people never finished. The recall list stops being a job nobody gets to.
05
new patient intake
Forms, history and consent collected before they arrive, so the appointment starts on time and reception is not chasing paperwork.
06
routine questions handled
Opening hours, parking, what to bring, whether you take their fund. Answered instantly so reception can look after the person at the desk.
if a task has steps, we can automate it.
/ questions
fair questions.
Is patient information handled safely?
Health information is sensitive information under the Privacy Act and we treat it that way. We agree handling rules in writing before we build, keep data inside systems you control, and access the minimum required. Our privacy policy covers this.
Can it give clinical advice?
No. It is built so it cannot. It handles booking, admin and logistics. Anything clinical goes to your team.
Does it work with our practice management software?
Most of the common Australian practice systems can be integrated. Tell us what you run and we will tell you honestly what is possible.
What about urgent or distressed callers?
Urgency detection is built in. Anything urgent or distressing is escalated to a human immediately rather than handled by an agent.
let’s map your business.
Book a call and we will walk through how your business actually runs, from first enquiry to final invoice, and show you exactly which parts an agent can take over. We build it and run it on our servers. You do not touch a tool.
book a call